Seasoned design leader with over two decades of experience driving human-centered strategies across diverse industries. Adept at guiding teams through complex, early-stage initiatives to develop a clear product vision. Expertise in digital transformation, legacy system optimization, and holistic brand building. Proven track record of elevating design's role and leading high-performing teams in the delivery of user-centric solutions.

Currently leading a talented team of product designers, content strategists and researchers helping to scale a new Medicare business at Fidelity Investments. Built the business and digital experience from zero-to-one, including personalized guidance, an online marketplace, tools and original editorial content.

  • Human first.
    I am an accomplished people leader and culture carrier, having led and scaled interdisciplinary design teams.

    Tyler encourages us to do our best by demonstrating his own effectiveness in his work as a manager and creative leader. He listens, carefully considers the tasks or projects at hand, and gives excellent advice or recommendations on how best to achieve effective results.

    I trust Tyler to shamelessly and selflessly act in my best interest. I know he would never ask me, or others on our team, to do any work that he is unwilling to do himself. He's quick to jump in when things are stressful and lend a hand.

    Tyler does a great job of pushing pace without overloading members of the team. He is very understanding and adaptable when priorities need to be shifted, and I appreciate that he works with each of us to make sure that we're achieving a healthy work-life balance (especially in the midst of COVID).

    Tyler demonstrates an ability to come alongside his reports and work with them, in addition to managing them as a team, with equal skill and attention to detail. He is transparent in sharing what is going on, what is expected of the team, and how we can best deliver on our work.

    Tyler cares about our team's success, as a collective towards professional goals but also as individuals. I know he believes that we will do our best work when there is balance across the various dimensions of our lives, and I appreciate that he encourages and trusts us to prioritize accordingly. His commitment to seeing my professional and personal flourishing has earned my deep respect, and incentivizes me to do the best work I can for our team.

    I asked Tyler for advice on how to maintain healthy boundaries with my colleagues at the workplace. He helped me have more ownership over my work, which has helped build my confidence and self-esteem. I appreciate Tyler for trusting me to work both independently and also collaboratively with the team.

  • The experience is the product.
    My years of working on grant funded initiatives honed my expertise building products from scratch. My enterprise experience taught me to find creative solutions in legacy systems.

    Understand the customer and the context.

    Illuminate opportunities and pain-points through qualitative work.

    Refine and scale with quantitative inputs.

  • Cross-channel experiences.
    I bring a holistic human-centered approach to every customer touchpoint. Building brands across the customer journey with visual design, service design, content design, and interaction design.